Further to our Customer Advisory dated August 4, 2021, General Average was declared for
the vessel NYK Delphinus after encountering a fire incident. The discharge operations for the
cargo and containers onboard the vessel have commenced at Oakland on August 11, 2021.

Further to our Customer Advisory dated July 30, 2021, General Average was declared for the
vessel NYK Delphinus after encountering a fire incident.

As advised, the discharge operations for the cargo and containers onboard the vessel is
expected to be commenced at Oakland on August 9, 2021, subject to final confirmation and
change. Please be reminded that the discharged containers can only be released after the
General Average Security is submitted and confirmed by the General Average Adjuster.

Salesforce, the global leader in CRM, and Ocean Network Express (ONE), the 6th largest container carrier in the world, have today announced the successful deployment of ONE’s new CRM platform built on Salesforce Sales and Service Cloud.

South Africa - Update 3 SA terminal Transnet IT disruption

Further to our Customer Advisory dated July 23, 2021, General Average was declared for the
vessel NYK Delphinus after encountering a fire incident.

Based on latest updates, we plan to commence discharge operations at Oakland for the cargo
and containers onboard the vessel. The target date is August 9, 2021, subject to final
confirmation and change. Please be reminded that the discharged containers can only be
released after the General Average Security is submitted and confirmed by the General
Average Adjuster.

FINANCIAL RESULTS FOR FY2021 1ST QUARTER

Unpredictable times and the extent of the economic impact of the pandemic is still uncertain. The container shipping industry is continuing to face operational challenges which are straining global supply chains. At ONE, our unwavering spirit to strive for customer service and operational excellence, is well positioned to deliver your everyday during this critical time – and well into the future. We updated “ONE INITIATIVE” as end of FY2021 Q1.

Ocean Network Express (ONE) will launch its Marine Safety and Quality Campaign, from 1st August to 31st October 2021, to reiterate marine navigation safety practices.

Ocean Network Express (ONE) supports India’s ongoing fight against the second wave of COVID-19 with free freight transportation of empty ISO tank containers from Taiwan to Mundra for their consignee, Reliance Industries.

In June 2021, Ocean Network Express (ONE) transported educational materials for children free of charge to support the non-profit organization "Together with Africa and Asia Association" (TAAA).