Dear Valued Customer,

Notice of Surcharge Update (To MY)

Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs.

Please kindly be advised that in order to continuously provide a reliable service to our customers, ONE will revise the Collection of Container Cleaning Fee (CCC). The new level will be applicable To Malaysia across all trade lanes and services and will be valid till further notice.

We are pleased to announce that ONE has officially appointed Ben Line Agencies (B) Sdn. Bhd. (“BLAB”) as ONE’s sub-Agent in Brunei effective from 20th September 2023 and all ONE’s services calling at Muara Port will be managed by Ben Line Agencies from the effective date.

The new level will be applicable to/from Brunei across all trade lanes and services and will be valid till further notice.

The new level will be applicable to/from Malaysia across all trade lanes and services and will be valid till further notice.

We would like to only accept shipments with ‘Freight Collect’ out of Brunei and ‘Freight Prepaid’ into Brunei with effective from 25th Oct 2022 as the booked date.

ONE will implement a surcharge Compensation for Breach of Agreement (CBA) with effective from 1st Jan 2023

<03 June 2022, Singapore> Ocean Network Express (ONE) will make adjustments to the current feature Freedays + D&D in our ONE Mobile Application.

<26 April 2022, Singapore> Ocean Network Express (ONE) will launch a valuable feature in our ONE Mobile App. Meet the Freedays + D&D, which is now accessible directly via our Mobile App homepage.