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INTRODUCTION

ONE ePayment

Online payment solution to play it safe

ONE offers online payment solutions for you to pay easily and securely.

For online payment customers, who prefers cashless and time-saving payment method, ePayment is going to become 
a part of ONE digitalization solution that allow users to pay online. Unlike traditional payment method, 
ePayment empowers users to make safer online payments anytime and from anywhere.

ONE ePayment

Benefit

We provide you a safe, convenient and time-saving product

Benefits - Pic 1

Provide a convenient and secure payment experience

Benefits - Pic 2

Offer contactless payment method to deal with the digital trend

Benefits - Pic 3

Time-saving payment method
at anytime and from anywhere

We are now available in ...

... step-by-step we are expanding to other countries

Start your online payment with ePayment now!

Get Started

FEATURES

ePayment Features for Malaysia Market

1
Payment Registration
Simply register your payment with Invoice(s)

Explore More

 Payment Registration
2
Payment Processing
A few clicks are all it takes to proceed multiple
Payment Registration at the same time

Explore More

Payment Processing
3
Payment Gateway
Localization Payment Gateway with the B2B
convenient payment methods
GHL Logo
ONE is partnering with eGHL
to provide a solution for ONE
ePayment payment gateway.
Payment Gateway
*  Image is for illustration purpose only. Available banks may vary.
4
Payment Proof
It's automatically sent to your mailbox.
No longer waiting when we have the
automated receipt generation!
Payment Proof
FAQ

ONE ePAYMENT FAQ

Q: Can I use the ePayment to pay for all of my bookings with ONE?

A - Yes, ePayment can be used to pay for all of ONE’s bookings, including ONE QUOTE bookings. To provide the best payment experience, we localize our ePayment portal to suit customer’s behaviour for specific markets. Therefore please find the list of countries listed in our Starter Pack.

Q: How can I make payment using the ePayment?

A - For a step-by-step guideline, please refer to our ePayment user guide.

Q: Which payment modes are supported?

A -The ePayment portal provides the most convenient payment method, suitable for B2B payment behaviour for each specific country.

Q: I am having problems accessing the ePayment Portal. What should I do?

A - Please try clearing your cache and cookies from the browser and try accessing the link again. However, if this method does not solve the problem, please contact us via “LIVE CHAT” during working hours.

Q: I am having issues with the platform. Who should I contact?

A - If you are facing platform issues, such as not being able to process the invoice or not receiving the notification after payment, please contact us by the email address shown in the “Contact Us” page during working hours.

Q: Am I only able to create a Purchase Order (“PO”) one by one?

A - No, you can create more than one PO at once by uploading the B/L or invoice numbers in a batch using our batch upload template. For details, please refer to our ePayment user guide.

Q: I paid for the wrong invoice or paid the wrong amount. What should I do?

A - Please contact us by the email address shown in the “Contact Us” page during working hours.

Q: Is it secure to make payment via the ePayment portal?

A - Yes, it is 100% secure.

Q: After payment is made, do we need to send proof of payment by email to ONE?

A - No. Once payment is received in ONE bank account, the system will send the Official Receipt automatically as proof of payment to the registered email address, Depending on each country’s AR reconciliation and collection process, you may or may not have this feature.

Q: Can payment be made in other than local currency?

A - No. Payment can only be made in local currency.

To learn more about ONE ePayment, please check out our Starter Pack.

USER GUIDE

ePAYMENT USER GUIDE

epayment-in-video_0.png
CUSTOMER ADVISORY

CUSTOMER ADVISORY

Electronic Payment (ePayment) Now Available in Singapore & Hong Kong

June 1st, 2021

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

 

We are pleased to announce that an electronic payment option is now available for all of your bookings with ONE starting June 1st, 2021.

With ePayment, we aim to provide an easy, paperless digital billing solution to provide more flexibility and options for our customers.

To make payment, customers can go to our ePayment portal without any registration and create their own purchase order by entering the B/L or invoice numbers.

Currently, the countries that are supported are Singapore and Hong Kong. However, we plan to add more countries to the list as well as providing more modes of payment.

If you have any questions, please contact your local finance or sales representative and we will be happy to assist.

 

Yours faithfully,

Ocean Network Express Pte. Ltd.

CUSTOMER ADVISORY

Electronic Payment (ePayment) Now Available in Singapore & Hong Kong

June 1st, 2021

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

 

We are pleased to announce that an electronic payment option is now available for all of your bookings with ONE starting June 1st, 2021.

With ePayment, we aim to provide an easy, paperless digital billing solution to provide more flexibility and options for our customers.

To make payment, customers can go to our ePayment portal without any registration and create their own purchase order by entering the B/L or invoice numbers.

Currently, the countries that are supported are Singapore and Hong Kong. However, we plan to add more countries to the list as well as providing more modes of payment.

If you have any questions, please contact your local finance or sales representative and we will be happy to assist.

 

Yours faithfully,

Ocean Network Express Pte. Ltd.

CUSTOMER ADVISORY

Electronic Payment (ePayment) Now Available in Thailand

December 15th, 2021

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

 

We are pleased to announce that an electronic payment option, powered by 2C2P, is now available for all of your bookings with ONE starting December 15th, 2021.

With ePayment, we aim to provide an easy, paperless digital billing solution to provide more flexibility and options for our customers -- it's a fast and reliable way to make your freight and surcharge payments online anytime, anywhere.

To make payment, you can follow the 5 simple steps:

  1. Go to our e-Payment portal.
  2. Click ‘REGISTER PAYMENT’ to register your invoice and the amount to be paid. Your registered payment number will be prompted and emailed to you.
  3. Click ‘PROCEED PAYMENT’ and enter your registered payment number and confirm it.
  4. The system will navigate to the Payment Gateway and you can make the remittance accordingly.
  5. Get an Official Receipt of payment instantly.

The e-Payment portal is available via ONE Thailand’s website under the “e-Payment” tab.If you have any questions, please contact your local finance or sales representative and we will be happy to assist.

 

Yours faithfully,

Ocean Network Express (Thailand) Ltd.

CUSTOMER ADVISORY

ฉบับแก้ไข ครั้งที่ 1

11 มกราคม 2565

เรื่อง การเพิ่มรูปแบบการชำระเงินผ่านช่องทางออนไลน์ (e-Payment)

เรียน ลูกค้าผู้มีอุปการะคุณทุกท่าน

 

ตั้งแต่วันที่ 13 ธันวาคม 2564 เป็นต้นไป บริษัทฯ มีความยินดีจะแจ้งให้ท่านทราบว่า บริษัทฯ ได้เพิ่มการทำธุรกรรมทางการเงินในรูปแบบดิจิทัล โดยเข้าสู่ เว็ปไซด์ https://th.one-line.com คลิกต่อที่ เมนู e-Payment และคลิกเมนูย่อย e-Payment Portal เพื่อทำการชำระค่าใช้จ่ายต่างๆ

โดยใช้เลขที่ใบแจ้งหนี้ (Invoice no.) อ้างอิงในการชำระเงิน

สำหรับสินค้าขาเข้า การชำระโดยใช้รูปแบบ ดิจิทัล e-Payment นี้ ลูกค้าที่รับ D/O ที่ท่าฯโดยตรง ยังคงให้ส่งอีเมล์ พร้อมเอกสารประกอบการแลกดีโอเข้ามาที่อีเมล์ ([email protected], [email protected]) เพื่อรับรหัสสั่งปล่อยสินค้าที่ท่าฯ

ทั้งนี้ ลูกค้าสามารถดูคู่มือการชำระเงินได้จากลิ้งค์ USER GUIDE E-Payment

ธนาคารที่รองรับการชำระเงินรูปแบบดิจิทัล หรือ e-Payment

ลำดับ ธนาคาร ลูกค้านิติบุคคล
(Corporate)
WEB PAY/DIRECT
DEBIT
Service Name ลูกค้านิติบุคคล
(Corporate)
INTERNET BANKING
Service Name ลูกค้าบุคคล
(Personal)
MOBILE BANKINGWEB
PAY/DIRECT DEBIT
Application Name
1 ธนาคาร กรุงเทพ จำกัด (มหาชน) - - - -
hook icon
Bualuang I Banking
2 ธนาคาร กรุงศรีอยุธยา จำกัด (มหาชน)
hook icon
Krungsri Biz online
hook icon
Krungsri Biz online
hook icon
Krungsri Mobile App
3 ธนาคาร กรุงไทย จำกัด (มหาชน) - - - -
hook icon
KTB Netbank
4 ธนาคาร กสิกรไทย จำกัด (มหาชน) - - - -
hook icon
K Plus
5 ธนาคาร ไทยพาณิชย์ จำกัด (มหาชน) - -
hook icon
SCB easy net
hook icon
Business Nets
6 ธนาคาร ยูโอบี จำกัด (มหาชน)
hook icon
Payment Gateway - - - -
7 ธนาคารออมสิน - - - -
hook icon
Mymo

 

การรับใบเสร็จรับเงิน:

1. ท่านสามารถดาวน์โหลดใบเสร็จรับเงินได้ทันที หลังจากชำระเงินเสร็จสมบูรณ์ ผ่านระบบ Invoice Chain

2. สำหรับสินค้าขาเข้า ลูกค้าจะได้รับใบเสร็จรับเงินผ่านทางอีเมลตามที่ลงทะเบียนไว้ก่อนการชำระเงิน หรือ สามารถดาวน์โหลดใบเสร็จรับเงินผ่านระบบ Invoice Chain

ได้ด้วยตนเอง กรณี ค่าแก้ไขเอกสาร (Amendment Fee) ท่านสามารถดาวน์โหลดใบเสร็จรับเงิน ผ่าน ระบบ Invoice Chain เท่านั้น เนื่องจากเป็นใบกำกับภาษี

ช่องทางการจัดส่ง หนังสือรับรองการหักภาษี ณ ที่จ่าย (ฉบับจริง)

1. นำส่งที่หน้าเคาน์เตอร์ของบริษัทฯ ชั้น 28 เคาน์เตอร์เซอร์วิส หมายเลข 17

2. นำส่งทางไปรษณีย์ โดยจ่าหน้าซอง (ระบุ) ชื่อหน่วยงาน ของผู้รับ ดังนี้:

บริษัท โอเชี่ยน เน็ตเวิร์ค เอ็กซ์เพรส (ประเทศไทย) จำกัด แผนกการเงิน (หนังสือรับรองการหัก ณ ที่จ่าย)

319 อาคารจตุรัสจามจุรี ชั้น28 ถนนพญาไท แขวงปทุมวัน เขตปทุมวัน กรุงเทพฯ 10330

หมายเหตุ:

1. กรุณานำส่งหนังสือรับรองการหักภาษี ณ ที่จ่าย (ฉบับจริง) พร้อมแนบสำเนาใบเสร็จรับเงิน ภายใน 3 วันทำการหลังวันที่ชำระเงิน

2. กรณีที่ท่านต้องการออกใบเสร็จโดยชื่อผู้จ่ายไม่ตรงกับใบแจ้งหนี้ (Invoice) ที่ท่านได้รับกรุณาติดต่อแผนกเอกสารเพื่อทำการแก้ไขก่อนชำระเงินล่วงหน้า 1 วันทำการ

 

ขอแสดงความนับถือ

บริษัท โอเชี่ยน เน็ตเวิร์ค เอ็กซ์เพรส (ประเทศไทย) จำกัด

 

หากมีข้อสงสัยหรือข้อมูลเพิ่มเติม กรุณาติดต่อ เบอร์โทรศัพท์ 02-097-1111 # 5 หรือส่งอีเมลมาที่ [email protected]

CUSTOMER ADVISORY

Electronic Payment (ePayment) Now Available in Indonesia

September 27th, 2021

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

 

We are pleased to announce that an electronic payment option, powered by DOKU, is now available for all of your bookings with ONE starting September 27th, 2021.

With ePayment, we aim to provide an easy, paperless digital billing solution to provide more flexibility and options for our customers -- it's a fast and reliable way to make your freight and surcharge payments online anytime, anywhere.

To make payment, you can follow the 5 simple steps:

  1. Go to our ePayment portal.
  2. Click ‘REGISTER PAYMENT’ to register your B/L (or invoice) and the amount to be paid. Your registered payment number will be prompted and emailed to you.
  3. Click ‘PROCEED PAYMENT’ and enter your registered payment number and confirm it.
  4. The system will navigate to the Payment Gateway and you can make the remittance accordingly.
  5. Get an Official Receipt of payment instantly.

The ePayment portal is available via ONE Indoensia’s website under the “ePayment” tab.

If you have any questions, please contact your local finance or sales representative and we will be happy to assist.

 

Yours faithfully,

Ocean Network Express

CUSTOMER ADVISORY

Electronic Payment (ePayment) Now Available in India

January 03, 2023

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

 

We are pleased to announce that an electronic payment option, is now available for all your bookings with ONE starting January 03, 2023.

With ePayment, we aim to provide an easy, paperless digital solution to provide more flexibility and options for our customers - it's a fast and reliable way to make your freight and surcharge payments online anytime, anywhere.

To make the payment, you can follow the below simple steps:

  1. Go to our ePayment portal.
  2. Click ‘REGISTER PAYMENT’ to register your invoice and the amount to be paid. Your registered payment number will be prompted and emailed to you.
  3. Click ‘PROCEED PAYMENT’ and enter your registered payment number and confirm it or pay it later using the registered payment number emailed to you.
  4. You also have the option to adjust your credit balance while making the payment.
  5. The system will navigate to the Payment Gateway and you can make the remittance accordingly.
  6. Get an Official Receipt of payment instantly.

The ePayment portal is available via ONE India’s website under the “Digital Solutions” tab. If you have any questions, please contact your local finance or sales representative and we will be happy to assist. You may also use our Live Chat facility for any instant support required on ePayment.

 

Yours faithfully,

Ocean Network Express (India) Pvt. Ltd.

CUSTOMER ADVISORY

Electronic Payment (ePayment) Now Available in Malaysia

April 1st, 2023

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

 

We are pleased to announce that an electronic payment option is now available for all of your bookings with ONE starting April 1st, 2023.

With ePayment, we aim to provide an easy, paperless digital solution to provide more flexibility and options for our customers - it's a fast and reliable way to make your freight and surcharge payments online anytime, anywhere.

To make payment, you can follow the 5 simple steps:

  1. Go to our ePayment portal.
  2. Click ‘PAYMENT REGISTRATION’ to register your payer information and payment details. Your payment registration number will be prompted and emailed to you.
  3. Click ‘PAYMENT PROCEED’ and enter your registered payment number and proceed with payment.
  4. The system will navigate to the Payment Gateway and you can make the remittance accordingly.
  5. Get an Official Receipt of payment instantly.

The ePayment portal is available via ONE Malaysia’s website under the “Digital Solutions” tab or can be accessed directly using https://epayment.one-line.com/my/. If you have any questions, please contact your local finance or sales representative and we will be happy to assist.

ONE would like to take this opportunity to thank you for your continual support and for trusting your valuable business to ONE.

 

Yours faithfully,

Ocean Network Express Sdn Bhd