MALAYSIA LIVECHAT SERVICE IS NOW AVAILABLE

Ocean Network Express Live Chat services is now available on our Malaysia local site.

We offer several options via our Live Chat service for some of the queries regarding Imports.

Customers can start chatting with our agents based on the options they have selected to receive quick responses.

Live Chat support hours are 9:00 AM - 5:00 PM (MYT) Monday - Friday with lunch breaks at these intervals, 12:30 PM - 1:30 PM (MYT) Monday - Thursday & 12:30 PM - 2:30 PM (MYT) Friday.

Booking Management - Booking Release
Booking Management - Booking Amendment - Change Depot
Booking Management - Booking Amendment - Change Vessel
Booking Management - Booking Amendment - Booking Split
Booking Management - Booking Amendment - Change Contract
Booking Management - Booking Amendment - Change Terminal
Booking Management - Booking Amendment - Non DG to DG
Export Documentation - S/I Status
Export Documentation - B/L Amendment
Export Documentation - B/L Release
Invoice and Charges - Issue/ ReIssue
Invoice and Charges - Payment Status
Invoice and Charges - Exchange Rate
Import Documentation - Arrival Notice
Import Documentation - D/O Status
Demurrage & Detention
Track & Trace
Vessel Schedule - Cut-Off information
Vessel Schedule - Vessel Call info.
eCom Tech Support
Mobile App Enquiry

Please click here to start a chat with us today!

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MALAYSIA LIVECHAT SERVICE IS NOW AVAILABLE